Safaricom this week unveiled revamped PostPay plans that will offer customers bundled voice, data and SMS with no-expiry. The new plans will be available on a 30-day basis with any unused resources rolling over to the next month.
The new proposition also adds the convenience of customers joining from the comfort of their phones, removing the need to visit Safaricom Shops and fill application forms.
Customers joining the no-expiry PostPay, which is available on the Safaricom App, webpage or USSD, will have the option of choosing from plans that are within their predefined credit limits or topping up to qualify for higher limits.
Available to all PostPay customers and Prepay customers looking to join PostPay, the revamped plans will be offered at five price points ranging from a KES 1,000 plan with 5GB data, 400 minutes and unlimited SMS, to a KES 10,000 plan that offers unlimited data, voice and SMS. Customers on the new plans will be able to use their voice allocation to make local calls across all networks and international calls to India, the United States, China and Canada.
The telco plans to offer additional destinations for international calling and also unveil a device financing model where customers can get a device as part of their PostPay plan.
The introduction of no-expiry PostPay plans is part of Safaricom’s “For You” customer commitment unveiled by the company in October 2019.
The no-expiry PostPay plans are as below:
| PostPay Plans | Minutes | Data | SMS | Amount |
| PostPay 1k | 400 | 5GB | Unlimited*
(Subject to FUP capped at 1000SMS) |
1,000 |
| PostPay 2k | 1000 | 15GB | Unlimited*
(Subject to FUP capped at 2000SMS) |
2,000 |
| PostPay 3k | 1500 | 25GB | Unlimited*
(Subject to FUP capped at 3000SMS) |
3,000 |
| PostPay 5k | 2500 | Unlimited*
Speed to reduce to 1 MBPS after 50GB |
Unlimited*
(capped at 5000SMS) |
5,000 |
| PostPay 10k | Unlimited*
Capped at 10000 minutes |
Unlimited*
Speed to reduce to 1 MBPS after 100GB
|
Unlimited*
(Subject to FUP capped at 10000SMS) |
10,000 |
· The unlimited resources are subject to fair use policy |
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