DHL Kenya is one of the most popular companies for air freight and international delivery shipping services.Furthermore,  the company has a reputation for being very reliable and fast, which is why many Kenyans use and trust them for their shipment services.

The founders, Dalsey, Hillblom, and Lynn, gave the company its name, DHL, in 1969. It is currently the top courier and logistics service provider worldwide.

And today, we take you through DHL Kenya packages and shipping charges.

Are There Hidden or Additional Fees 


Before we get into the details, it’s important to note that, as with all international shipping services, there’s always some additional fees added at the end of your package that may not be covered in the upfront cost of your shipment. However, it’s the client or the recipient who normally pays these fees.

So, how much does it cost to ship packages?

Well, it depends on the type of package, its size and weight, where you live, and the urgency of your package.

For instance,  If you live in Europe or Asia and want to ship something from there to Kenya, then the charges will differ since these are two different zones. Plus, whatever customs fees depending on where your package is going and how far away it needs to travel!

DHL Kenya charges and shipping prices

DHL express serves more than 220 countries and territories globally. And, did you know that no one knows Africa like DHL? We thought you should know.

Keep in mind that DHL’s prices per kilogram change depending on the dollar value. On the other hand,  the shipping company offers realistic cost quotes on its official website to all current and potential consumers.


According to the DHL website, the prices per kg for shipping vary depending on the preferred mode of shipping, the size and weight of the cargo, and the urgency of the delivery. The company also allows you to get accurate quotes of the costs via its official website. 

What are the alternative charges for 2023?

The DHL shipping cost per kg depends on the size and weight of the item(s), the desired speed, and the chosen option.

The options available include:

  • DHL Same-Day Jetline within 24 hours

  • Same Day Speedline within a day
  • Air Priority 1–2 days
  • Air Economy 5-7 days
    Upon request, they also offer DHL Air Charter (specialist cargo handling)

  • Also upon request is DHL Air Thermostat (temperature-controlled)
  • DHL Kenya also offers road freight, and, as with air freight, each option has different shipping rates including:

  • DHL AsiaConnect Less-than-Truck-Load (LTL)

  • Asia DHL AsiaLine Direct Full (FTL) and Part (PTL) Truck Loads Asia DHL

  • AfricaConnect Less-than-Truck-Load (LTL)

  • Africa DHL AfricaLine Direct Full (FTL) and Part (PTL)

  • Truck Loads Africa DHL Same Day Sprintline Mission Critical Dedicated Ground Vehicle Global

Does DHL Offer Rail Freight?

Yes, the company also offers rail freight, which is reliable and convenient.

The options available include:

  • Europe and Asia DHL RailConnect: Less-than-Container-Load (LCL) Europe and China

While the options you have if you want to deliver goods via ocean freight include:

  • Full-Container-Load (FCL)
  • Less-than-Container-Load (LCL) Buyers’ Consolidation and Purchase Order (PO)
  • Management of temperature-controlled loads
  • Liquid Transportation and Flexitanks
  • Break Bulk and Non-Containerized Loads

Consequently, you may wish to contact the customer support system for further information and guidance. Please, use the contact details below.

DHL Kenya Phone: +254 (0) 711 017 120

Facebook: DHL Africa

Twitter: DHL Africa

Is DHL shipping and delivery affordable?

Yes, DHL is relatively affordable. As much as some business people may argue its rates are high, then its reliability and speed is second to none.

Does DHL charge by weight or size?

The company has chargeable weight and size rules. And these rules determine the parcel’s total actual weight and total dimensional.

The charges on your invoice, however,  depend on the greater of the two. You can get a quote for your parcel online to estimate what you will pay.

Does DHL Kenya deliver door-to-door in Kenya?

Yes, the company offers Same Day Products as its best choice for your mission-critical international and domestic shipments. Therefore,  you enjoy immediate collection and door-to-door delivery.

What is DHL’s weight limit?


70 Kilograms is the weight limit. To get accurate information on general DHL weight limits, please check on the DHL Weight and Dimensions sheet.


Does DHL ask for duty fees?


The Shipping costs is inclusive of all duty fees. But, sometimes the local  authorities (KRA) may ask you to pay import charges related to customs clearance as per government regulations.

What details do I need to ship with DHL?

To send a package via DHL,  you’ll need to provide:

  • The receiver’s address including postal code
  • The company or individual’s name – a valid contact person
  • Contact number
  • Email address

Related: Why it is best to import your car from the UK

 

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