As remote work continues to increase, we expect to see the use of remote support programs expand beyond IT help desks and customer support teams. The following are the top 5 remote support tools you can use to carry out your tasks.
AnyDesk
AnyDesk is a unique remote desktop access software. The software is based on an exceptional proprietary codec, DeskRT that allows for virtual latency-free collaboration. It doesn’t matter if you are in the next room or the other side of the globe.
TeamViewer
TeamViewer is one of the top remote support tools that you can use. It offers users simple interface to connect to remote devices across multiple platforms.
Apart from technical support, you can use TeamViewer for meetings and presentations. Another important aspect of TeamViewer is that the product key is easy to use. You don’t have to stress about any configurations even when dealing with firewalls and proxy servers.
Teams
Microsoft Teams is one of the best remote support tools. It offers users an avenue where they can work, chat, participate in video conferencing, store files and application integration. Additionally, it helps drive the transition to inclusive online learning, build confidence with remote learning tools.
Bomgar
Bomgar also known as BeyondTrust is considered to be one of the most secure remote support software in the world. It enables desk teams to quickly and securely access and fix any remote device anywhere, on any platform and with a single solution. It supports computers, mobile devices, hardware and peripherals.
Secure Shell
Secure Shell (SSH) is a remote software support tool that allows secure system administration and file transfers over insecure networks. This tool is used by various data centers and many enterprises. It uses encryption to secure the connection between a client and a server.
Moreover, the user authentication, output, command, and file transfers are encrypted to protect against attacks in the network.
