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Safaricom Home Fibre; Packages, Cost and How to get Connected

Safaricom Home fibre is making homes more fun and great for work and learning. It allows you to have fast, reliable and unlimited internet access from the comfort of your home.

Home Internet is growing very fast in Kenya. Many companies including Safaricom, Access Kenya, Zuku, Jamii Telecom and Telkom Kenya are trying to Grab their Market Share.

Safaricom’s main competitor in the fibre to the home is Zuku which has a very popular triple-play product that combines internet, telephone and TV. It is rumoured that Safaricom might launch a new version of the Safaricom Big Box, with streaming support, which would help it in its quest to gain market share.

Safaricom Home Fiber Packages and Cost.

There are 4 Safaricom Home Fibre packages designed to meet your everyday work, education and entertainment needs.Customers have a choice of different Fibre to Home internet packages — starting from as low as Kshs 2,500 per month with speeds of 5Mbps to Kshs 9,999 at 40 Mbps per month.

Package Speed Monthly Cost Validity Period
Bronze 5mbps 2500/- 30 Days
Silver 10mbps 3499/- 30 Days
Gold 20mbps 4999/- 30 Days
Platinum 40mbps 9999/- 30 Days

*Note that VAT applies in the respective percentage which might have changed from time to time.  

How to Get  Safaricom Home Fiber Connection

To get connected  to the service, Simply dial *400# and select the “Get Safaricom Home Fibre” and follow the simple steps.

You will then get a call back from Safaricom within 48 hours. The Safaricom team will create an account for you and you will  be advised to make payment to your account.  Your  connection will be set up within 48 hours after payment.

Once you register, you will be given a router and access to credentials that will enable you to have both Wireless and LAN access, with no installation charges. You only have to pay for the month you are subscribed to.

Read Also: Safaricom Kicks off Fibre to Home Regional Roll Out Plan

Update: Following the passing and subsequent enforcement of the Kenya Financial Act of 2018, Data prices have seen an increase across the board and Safaricom Home prices thus increased by KES 500 across all tariffs. This post has since been updated to reflect the new prices.

Oliver cheruiyot

Oliver is the editor of TechGuy. He's also an experienced digital Marketing professional. Currently runs a small business in Nairobi Kenya. Send Me a message; [email protected]

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43 Comments

  1. Hi, do home fibre have unlimited browsing once you pay for the package ama pia huisha kama data bundles?

  2. Hello
    I can’t be able to know whether i can access the home fibre.I’ve sent my location twice by dialing *400# yet there is no response so far.
    Kindly help me out. Thanks

  3. How do I get connected am in rongai mayor road 36 and what is the initial payment, gladys

  4. Unlimited data plans do also have their caps.
    An example is Airtel Xtreme in Asian countries where you’re given a limit of 150GB for the month and anything more than that incures extra costs or is given at kilobit speeds.
    If I may ask, what’s the data cap for safaricom fibre?

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