Safaricom’s main competitor in the fibre to the home is Zuku which has a very popular triple-play product that combines internet, telephone and TV.
It is rumoured that Safaricom might launch a new version of the Safaricom Big Box, with streaming support, which would help it in its quest to gain market share.
Safaricom Home Fiber Packages and Cost.
There are 4 Safaricom Home Fibre packages designed to meet your everyday work, education and entertainment needs.
Customers have a choice of different Fibre to Home internet packages — starting from as low as Kshs2,500 per month with speeds of 5Mbps to Kshs 9,999 at 40 Mbps per month.
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How to Get Safaricom Home Fiber Connection to Your Home.
To get connected to the service, Simply dial *400# and select the “Get Safaricom Home Fibre” and follow the simple steps.
You will then get a call back from Safaricom within 48 hours. The Safaricom team will create an account for you and you will be advised to make payment to your account. Your connection will be set up within 48 hours after payment.
Once you register, you will be given a router and access to credentials that will enable you to have both Wireless and LAN access, with no installation charges. You only have to pay for the month you are subscribed to.