The Kenya Power and Lighting Company (KPLC) is the sole electricity distributor in Kenya, serving millions of consumers across the country. If you are a customer, you can conveniently settle your KPLC electricity bill via M-Pesa from the comfort of your home, using the KPLC paybill numbers: 888888 for postpaid or 888880 for prepaid customers. In this article, we will guide you through the step-by-step process of paying your postpaid and prepaid KPLC electricity bill via M-Pesa.
Differences between KPLC Prepaid and Postpaid Electricity Billing Systems
Before we delve into the process of paying your KPLC electricity bill, it is important to note that KPLC uses postpaid and prepaid billing systems to obtain electricity bills from customers. Let’s clarify the difference between the two billing systems.
The Prepaid system requires users to purchase electricity tokens in advance. Users in this category use prepaid meters which automatically disconnect power when the tokens are depleted. On the other hand, the postpaid system operates on a monthly billing cycle where users pay for the electricity they have already consumed, and payment is due after the billing cycle ends.
It’s crucial to note that the Prepaid and Postpaid systems have separate KPLC paybill numbers for electricity bill payments. Therefore, you must use the correct paybill number to ensure that your payment is properly processed.
How to Pay for Your Postpaid KPLC Electricity Bill Using M-Pesa
Follow these simple steps to pay your KPLC Postpaid electricity bill via M-Pesa:
- Navigate to the M-Pesa menu on your phone.
- Select “Lipa na M-Pesa” from the menu.
- Choose the “Paybill” option.
- In the provided field, enter 888888 (this is the KPLC Postpaid Paybill number).
- Enter your KPLC Postpaid account number. Ensure accuracy to avoid payment errors.
- Input the amount you wish to pay for your KPLC electricity bill.
- Enter your M-Pesa PIN to authorize the transaction securely.
- Review and confirm the entered details, including the Paybill number, account number, and bill amount. If everything is accurate, confirm the payment.
- Once the payment is successful, you will receive a confirmation message from M-Pesa with details of the transaction.
How to Pay for Your Prepaid KPLC Electricity Bill Via M-Pesa
The process of paying for your KPLC prepaid electricity bill is quite similar to that of postpaid—the only difference is the paybill number. Follow these simple steps to pay your KPLC Postpaid electricity bill via M-Pesa:
- Open the M-Pesa menu on your phone.
- Go to “Lipa na M-Pesa.”
- Select “Paybill.”
- Enter the KPLC prepaid paybill number, which is 888880.
- Enter your prepaid KPLC account number.
- Enter the amount you wish to pay.
- Input your M-Pesa PIN.
- Double-check the payment details and accept the payment if they are accurate.
- You will receive a confirmation message from M-Pesa.
- KPLC will generate and send your token details via SMS, which you will have to input into your prepaid meter.
Paying for your KPLC electricity bill via M-Pesa is a convenient and efficient method that saves time and effort. Please ensure to double-check your payment details and use the correct KPLC paybill number for the respective billing system to avoid any payment discrepancies.
3 Comments
Useful article, thank you. Top article, very helpful.
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