Safaricom Home fibre is making homes more fun and great for work and learning. It allows you to have fast, reliable and unlimited internet access from the comfort of your home.
Home Internet is growing very fast in Kenya. Many companies including Safaricom, Access Kenya, Zuku, Jamii Telecom and Telkom Kenya are trying to Grab their Market Share.
Safaricom’s main competitor in the fibre to the home is Zuku which has a very popular triple-play product that combines internet, telephone and TV. It is rumoured that Safaricom might launch a new version of the Safaricom Big Box, with streaming support, which would help it in its quest to gain market share.
Safaricom Home Fiber Packages and Cost.
There are 4 Safaricom Home Fibre packages designed to meet your everyday work, education and entertainment needs.Customers have a choice of different Fibre to Home internet packages — starting from as low as Kshs 2,500 per month with speeds of 5Mbps to Kshs 9,999 at 40 Mbps per month.
| Package | Speed | Monthly Cost | Validity Period |
| Bronze | 5mbps | 2500/- | 30 Days |
| Silver | 10mbps | 3499/- | 30 Days |
| Gold | 20mbps | 4999/- | 30 Days |
| Platinum | 40mbps | 9999/- | 30 Days |
*Note that VAT applies in the respective percentage which might have changed from time to time.
How to Get Safaricom Home Fiber Connection
To get connected to the service, Simply dial *400# and select the “Get Safaricom Home Fibre” and follow the simple steps.
You will then get a call back from Safaricom within 48 hours. The Safaricom team will create an account for you and you will be advised to make payment to your account. Your connection will be set up within 48 hours after payment.
Once you register, you will be given a router and access to credentials that will enable you to have both Wireless and LAN access, with no installation charges. You only have to pay for the month you are subscribed to.
Read Also: Safaricom Kicks off Fibre to Home Regional Roll Out Plan
Update: Following the passing and subsequent enforcement of the Kenya Financial Act of 2018, Data prices have seen an increase across the board and Safaricom Home prices thus increased by KES 500 across all tariffs. This post has since been updated to reflect the new prices.
43 Comments
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we need safaricom home fibre ni mwihoko
Hi Kevin. Kindly contact safaricom customer care via Twitter or Facebook. I am sure they will be able to advise you on their plan to connect you people in Mwihoko. Good Luck!
Do we have fibre in magogoni,,ngoliba ward
My name is Judy from kahawa wendani I need a home fibre wifi
Hi Judy, Kindly submit your request to safaricom team directly here; https://www.safaricom.co.ke/home/get-connected.php
Hi
How do i know if safaricom home fibre is located in my area?
Hello, To check Safaricom coverage go to this page and search your location. https://www.safaricom.co.ke/home/coverage.php
Hi, do home fibre have unlimited browsing once you pay for the package ama pia huisha kama data bundles?
Hello, Its Unlimited, But you have to renew subscription after every 30 days.
Hello
I can’t be able to know whether i can access the home fibre.I’ve sent my location twice by dialing *400# yet there is no response so far.
Kindly help me out. Thanks
Hi Ronoh, You can alternatively check Safaricom Home fibre coverage on this page by searching your location. https://www.safaricom.co.ke/home/coverage.php, I hope this helps. Thanks.
Is the first month free after installation?
That offer was there, but I am not sure if free installation plus one month free offer is still there.
Please Check with them. Thanks.
Can Safaricom extend its coverage upon enquiry.
Hello, Yes,But I guess depending on demand.
How do I get connected am in rongai mayor road 36 and what is the initial payment, gladys
Hello, To check Safaricom coverage go to this page and search your location. https://www.safaricom.co.ke/home/coverage.php
Too expensive
Is it available in meru?
Hello, To check Safaricom coverage go to this page and search your location. https://www.safaricom.co.ke/home/coverage.php
Is the WiFi available at Weteithie along thika road?
Hello, To check Safaricom coverage go to this page and search your location. https://www.safaricom.co.ke/home/coverage.php
HI HOW MUCH IS INSTALLATION FEE
First time subscription fee is inclusive of free instalation. So its free.
Can I pay subsequent monthly charges once? Like say, pay for a few months ahead
Yes That is okay.
Naweza instoliwa fibre wifi around kimilili region
How much do you pay for the router?
Unlimited data plans do also have their caps.
An example is Airtel Xtreme in Asian countries where you’re given a limit of 150GB for the month and anything more than that incures extra costs or is given at kilobit speeds.
If I may ask, what’s the data cap for safaricom fibre?
Hi. Safaricom guys installed home fiber.after that how can I get connected with WiFi and home fiber
Kindly contact safaricom customer care directly with your location . They should be able to advise.
Problem of connectivity in Kilimani
We have had persistent interuption for 2 hrs now
Someone contact me, i need internet like now now
Do we have fibre at wote makueni county
Hi Moses, I am not sure about this, Kindly contact safaricom directly on the contacts provided in this article.
Thank you.
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