What is Post Pay?

PostPay is a tariff that allows you to use now and pay later. The Safaricom PostPay tariff on sign up allows you to set a preferred monthly credit limit with a minimum allowable limit of 1,000. PostPay is open to all Safaricom prepay customers with the exception of corporate accounts.

On Post Pay, you only pay after use. So you use your SIM card for data, voice calls, and SMSs. Then at the beginning of a new month, you get an email from Safaricom with a bill of all you used. You then pay this bill like you would pay your rent, or pay for Kenya Power tokens, using a provided Safaricom  postpay M-Pesa Pay Bill number.

How to join Safaricom PostPay

Registering Safaricom PostPay via USSD *544#

  • Dial *544# select the option to select is Join PostPay.
  • You will be presented with a predefined credit limit. (Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA.)
  • You will be prompted to enter your email address for billing purposes.
  • Select a PostPay bundle plan.
  • Accept terms and conditions.
  • You will receive a notification that your line has been moved to PostPay.

Joining Postpay via MySafaricom App

  • On My Safaricom app select the icon PostPay.
  • You will be presented with a predefined credit limit.
  • You will be prompted to enter your email address for billing purposes.
  • Select a PostPay bundle plan.
  • Accept terms and conditions.
  • You will receive a notification that your line has been moved to PostPay.

How to pay your PostPaid Bill via safaricom paybill number

  • Go to M-PESA on your phone Menu
  • Select Payment Services
  • Choose PayBill and enter Safaricom PostPay Bill number 200200
  • Enter the mobile number to make payment to
  • Input the amount you wish to pay
  • Key in your M-PESA PIN
  • Confirm details are correct and press OK

Your PostPay account will be updated within the hour

Increase/decrease you limit

The process is the same from points 1 to 3. Instead of activating the product, select set your own limit. You can then enter your monthly limit, which can either be 3000, 5000 or 10000.

Then enter your email, select proceed, select the plan using the prompts and receive your upgrade.

The same thing can be repeated if you were on a higher plan and want to downgrade.

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